Established in 2009, eSmoke® LLC is a manufacturer, distributor and retailer of electronic vapor (e-cigarette) products, including e-liquids, and sells its products through brick-and-mortar retail locations as well as online through its website (www.esmoke.net) to adult consumers in every state, except for Arkansas, Utah, Indiana, Pennsylvania, California, Washington.
The information we learn from customers helps us to personalize and continually improve our customer service, while developing ways to improve your shopping experience at eSmoke.net. Following is some of the information we gather about our users.
When you complete a Customer Profile Form on- line or communicate with us via e-mail, letter, fax or phone, we receive and store the information you've provided. This information is basic, including: name, address, phone, fax and cell phone numbers, e-mail address and business information (if applicable). We use this information that you provide for such purposes as responding to your requests, communicating with you and customizing future shopping for you.
Under no circumstances will we ever give away or sell your personal information to anyone else for any reason whatsoever, without prior written approval from yourself. Any information we gain through our use of customer polls, surveys, cookies, session tracking or anything else, is used internally and for the sole purpose of providing you better service. If you are on our mailing list and you ask us to remove you, we will do so immediately and will not attempt to sell your information. As we do with our own, we respect your privacy.
Information about our customers is an important part of our business, and we are not in the business of selling it to other companies. We share customer information only as described in this statement and with subsidiaries of eSmoke.net with controls that are either subject to this Privacy Notice or follow the practice at least as protective as that described in this Notice.
No! Our products are only sold to adult smokers, at least 18-21 years or older (by state law). eSmoke.net does not intentionally collect or solicit personal information from or about children or anyone under the age of 18-21. If we discover we have received any information from an individual under the age of 18-21 and in violation of this Policy, we will delete that information immediately. If you believe eSmoke.net has any information from or about anyone under the age of 18-21, please contact us.
If you choose to visit eSmoke.net, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the laws of the State of New Jersey. If you have any concern about privacy at eSmoke.net, please contact us with a thorough description, and we will try to resolve it.
Because our business changes constantly, our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web Site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.